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SwaedUAE

Child safety standards

Child safeguarding standards for volunteering and the platform, aligned with Wadeema’s Law and Child Digital Safety requirements.

Last updated: 30 July 2026

SwaedUAE Association for Culture and Community Empowerment (“SwaedUAE”, “we”, “us”), affiliated with the Ministry of Community Development (MoCD) of the United Arab Emirates, is committed to protecting children and young people who use our website at swaeduae.ae and the SwaedUAE – Volunteer mobile apps (together, the “Platform”).

This page sets out our standards against child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM), and how we respond to concerns. It supports compliance with:

  • Federal Law No. 3 of 2016 on Child Rights (Wadeema’s Law) and its executive framework
  • Federal Decree-Law No. 26 of 2025 regarding Child Digital Safety
  • Applicable UAE cybercrime and content rules
  • Platform / app-store child-safety expectations (including Google Play CSAE declarations)

Our commitment

  • Zero tolerance for CSAE or CSAM on the Platform or in connection with our programmes.
  • Volunteering features are designed for community empowerment under appropriate adult supervision; youth participation requires guardian/custodian consent where required by law and by our Privacy policy.
  • We cooperate with law enforcement and competent UAE authorities (including MoCD-linked child-protection pathways and the Ministry of Interior Child Protection Centre) when we become aware of content or conduct that may harm a child.
  • We do not use children’s data for targeted advertising or commercial profiling.

Prohibited conduct

Strictly prohibited on the Platform and in SwaedUAE-operated channels:

  • Creating, uploading, sharing, soliciting, or distributing CSAM or any sexual content involving minors
  • Grooming, exploitation, trafficking facilitation, or endangering children or young people through opportunities, messaging, or contact tools
  • Using the Platform to arrange harmful contact with minors or to circumvent organiser safeguarding rules
  • Publishing identifying details of a child victim of abuse in a way that could cause further harm

Violations may result in immediate account suspension, removal from rosters, permanent bans, preservation of evidence, and referral to authorities.

Age and custodian consent

  • A child means a person under 18 years of age under Wadeema’s Law.
  • Platform accounts and volunteering for users who cannot consent independently require custodian involvement as described in the Privacy policy.
  • Processing personal data of children under 13 requires explicit custodian consent and strict purpose limitation (Child Digital Safety Law principles).
  • Organisers hosting youth volunteers must ensure on-site supervision and age-appropriate activities.

Reporting child safety concerns

A. Report to SwaedUAE

Anyone — volunteers, organisers, parents/guardians, or the public — can report:

  1. In the SwaedUAE – Volunteer app — Profile → Report a child safety concern, or Help & support on the Contribute tab.
  2. On the websiteContact & support, topic Child safety concern, or email [email protected] with subject Child safety concern.
  3. Include what happened, when, who was involved (if known), and any links or screenshots that are safe to share. Do not circulate CSAM further.

B. Report to UAE authorities (recommended in parallel for abuse)

Situation Channel
Immediate danger Call 999 first
Child abuse / protection (national) Ministry of Interior Child Protection Centre hotline 116111https://moi-cpc.ae — and the Hemayati app
Dubai (example local) Community Development Authority 800988
Sharjah (example local) Child protection helpline 800 700

Reporting suspected child abuse is a serious civic duty under Wadeema’s Law; certain professionals (including those entrusted with care, education, or social work of a child) have mandatory reporting obligations.

How we respond

  1. Triage — child-safety reports are prioritised and handled by designated staff.
  2. Preservation — we retain necessary account, attendance, and technical logs where lawful to support investigations.
  3. Action — we remove harmful content, suspend accounts, and restrict access.
  4. Escalation — we refer matters to competent authorities when required or appropriate.
  5. Follow-up — we may contact the reporter; we protect reporter identity where possible and lawful.

Notice and takedown (CSAM / harmful content)

Use the channels above to flag CSAM or harmful child-related content. We aim to act promptly, remove or block access where confirmed, and report to competent authorities as required. Do not download or redistribute illegal material.

Prevention measures

  • Verified organisations and published opportunities are subject to platform rules and admin review.
  • GPS check-in and roster tools are for attendance verification only, not continuous monitoring of minors.
  • Staff/contractor access to personal data is limited to operational need (see Privacy policy).
  • We maintain these published standards so users, partners, and app stores can review our CSAE stance.

Contact for child safety and CSAE compliance

  • Safety reports: [email protected]
  • General enquiries: [email protected]
  • Institutional: SwaedUAE Association for Culture and Community Empowerment, United Arab Emirates (affiliated with MoCD)

For Google Play / App Store child-safety programme enquiries about our apps, use [email protected].

Updates

We may update these standards as laws, platform features, or partner requirements change. Material updates will be reflected in the “Last updated” date above.